Terms of service

Naluu.co Terms of Service

Welcome to Naluu.co. By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully.

1. General Information

1.1. Naluu.co is owned and operated by Naluu.co PTY LTD. ("we," "us," "our").

1.2. By using our website, you confirm that you are at least 18 years old or have the permission of a parent or guardian.

2. Products and Services

2.1. We aim to provide accurate descriptions of our products. However, slight variations in colour, size, or design may occur.

2.2. All products are subject to availability, and we reserve the right to discontinue any product without notice.

3. Orders and Payments

3.1. By placing an order, you agree to provide accurate and complete information. 

3.2. Payments must be made via the methods specified on our website. All transactions are secure and encrypted.

3.3. We reserve the right to cancel or refuse an order if fraudulent or unauthorised activity is suspected.

4. Shipping and Delivery

4.1. Shipping times are estimates and may vary due to external factors. We are not responsible for delays caused by couriers or customs.

4.2. Customers are responsible for providing accurate shipping information. Any additional costs resulting from incorrect information will be the responsibility of the customer.

5. Returns and Refunds

5.1. Please refer to our Returns Policy for details on eligibility and the returns process.

5.2. Refunds will be issued only after items are received and inspected, as outlined in our Returns Policy.

6. Intellectual Property

6.1. All content on our website, including text, images, logos, and designs, is owned by Naluu.co PTY LTD and is protected under copyright laws. Unauthorized use is prohibited.

7. Limitation of Liability

7.1. To the fullest extent permitted by law, Naluu.co PTY LTD is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.

8. Changes to Terms

8.1. We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting.

9. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: info@naluu.co

Thank you for choosing Naluu.co.